Kichiro Tanaka is Content Manager at Jasumo, the Tokyo-based consultancy that helps international visitors experience Japan without the barriers. He oversees Jasumo's event listings and guides, making sure every page gives overseas visitors accurate dates, venue details and ticket information, and explains clearly the practical steps (Japanese-only registration, phone verification, payment, ticket collection) that can stand between a visitor and the event. He works with Jasumo's ticket and concierge desk in Tokyo, so that what is published reflects how things actually work on the ground.
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August 8, 2026 at 12:00 pm
Event date:
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December 25, 2026 at 11:59 pm
Event end:
The real-life escape game “Escape from the Ending Christmas” happens at Pacifico Yokohama Exhibition Halls A to D, in Yokohama, Kanagawa on December 26 and December 27 2026. There are three sessions each day.
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We understand why you are here
Buying Never-Ending Christmas tickets to events from outside Japan can be really hard. Many travelers only realize how difficult it is after they have already tried to buy a ticket. If any of the situations below ring a bell you are, in the place.
- Your credit card was decline at checkout, with no explanation
- You were ask for a Japanese phone number you do not have
- The whole checkout was in Japanese and you could not get past it
- You need tickets at short notice and cannot afford to keep trying
- The event sold out before you worked out what to do
- You found a seller online but you are not confident the tickets are genuine
- You are not sure how a ticket would even reach you while you are travelling
What Jasumo does about it
- We buy the ticket for you, in Japan, on your behalf
- We handle the entire Japanese side, so no Japanese card or phone number is need from you
- We keep looking after an event has sold out, through our wider network
- We authenticate every ticket as genuine before it reaches you
- We deliver to your hotel or accommodation in Japan, or guide you through an electronic ticket
- We tell you exactly what to do on the day
- You are supporte in English from your first message to the night itself
Jasumo is a Tokyo-based ticket concierge in Minato-ku. You tell us the show you want; we deal with the Japanese side and get the ticket into your hands in Japan.
Dates, venues and ticket prices
| Date | Venue | City | Doors and Start |
|---|---|---|---|
| Saturday 26 December 2026 | Pacifico Yokohama Exhibition Halls A–D | Yokohama, Kanagawa | Doors 09:30, start 10:00 |
| Saturday 26 December 2026 | Pacifico Yokohama Exhibition Halls A–D | Yokohama, Kanagawa | Doors 13:20, start 13:50 |
| Saturday 26 December 2026 | Pacifico Yokohama Exhibition Halls A–D | Yokohama, Kanagawa | Doors 17:10, start 17:40 |
| Sunday 27 December 2026 | Pacifico Yokohama Exhibition Halls A–D | Yokohama, Kanagawa | Doors 08:50, start 09:20 |
| Sunday 27 December 2026 | Pacifico Yokohama Exhibition Halls A–D | Yokohama, Kanagawa | Doors 12:10, start 12:40 |
| Sunday 27 December 2026 | Pacifico Yokohama Exhibition Halls A–D | Yokohama, Kanagawa | Doors 15:30, start 16:00 |
| Category | General price level (JPY) | USD reference |
|---|---|---|
| General admission (standard to with bonus goods) | Approx. ¥6,200 to ¥9,700 | Approx. USD 40 to 65 |
| Student admission (standard to with bonus goods) | Approx. ¥5,500 to ¥9,000 | Approx. USD 35 to 60 |
| Kids admission (standard to with bonus goods) | Approx. ¥3,100 to ¥6,600 | Approx. USD 20 to 45 |
| VIP admission (kids to general) | Approx. ¥10,100 to ¥13,200 | Approx. USD 65 to 85 |
Ticket prices vary by date, seat category and availability, and change over time with demand. The figures above are a general guide to what seats for this event have listed at.
The final price for your order is confirm after we discuss your requirements, because availability and delivery differ from event to event.
Tickets for “Escape from the Never-Ending Christmas” are issued electronically for use on a smartphone.
Why “Escape from the Never-Ending Christmas” matters in Japan
“Escape from the Ending Christmas” is a real escape game that SCRAP, a company based in Kyoto helped create in Japan starting in 2007. Real escape games made puzzle-solving a group activity there and SCRAP is still the name that Japanese people think of first when they hear about the genre.
This edition is huge. Pacifico Yokohama Exhibition Halls A to host about 4,000 participants in each session. This makes the escape game feel like a big festival than a small room experience. People can join alone. With friends so it works well for visitors who do not have a set group.
The Christmas theme gives the event a place in the Japanese calendar. Christmas in Japan is mainly a time for friends and couples. There are lights and markets and the “SCRAP Christmas Market” that ticket holders can go to on the day follows this tradition. The VIP tier includes a mystery-solving area, a pass that helps avoid long lines at the market and a drink ticket. This shows how much the organizer has expanded the event beyond one puzzle room.
“Escape from the Ending Christmas” gives a visitor from overseas a special chance to take part in a Japanese puzzle festival over the weekend, after Christmas. They can do this alongside thousands of participants.
How you receive your tickets
We get tickets from different places, across Japan. Event organisers, official ticketing platforms, event owners and the verified resale market when an event sells out. Every ticket is checked to make sure it is genuine before it arrives with you.
How you receive them depends on the ticket format for the event and the ticketing agency involved. Where physical tickets are issue, we send them by secure courier or by Japan Post to your hotel or accommodation in Japan. Also, tickets are issue electronically, we manage the process and guide you through the ticketing application use for the event, so that you know exactly what to do on the day. Where tickets are collecte in Japan, we tell you where to go and what to bring. We confirm the method for your event when we confirm your order, and you are supporte in English throughout.
Venue and access
Pacifico Yokohama Exhibition Halls A–D, Yokohama
Pacifico Yokohama is a convention and exhibition center. Exhibition Halls A–D are spaces inside the complex. These halls are usually used for trade fairs, fan events and big public gatherings. Each session of “Escape from the Ending Christmas” can fit around 4,000 people in these halls. Because of the size crowds and lines are common. Attendees should be ready for crowded conditions just like any large indoor event.
The venue is in the Minato Mirai 21 district of Nishi-ku, Yokohama in Kanagawa Prefecture. The closest station is Minatomirai Station on the Minatomirai Line. It takes five minutes to walk there. Sakuragicho Station is a bit farther about a 12-minute walk. This station is served by the JR Keihin-Tohoku Line, the JR Negishi Line and the Yokohama Municipal Subway Blue Line. A known sight, near the venue is the Cosmo Clock 21 Ferris wheel. It’s a round ride that’s easy to spot from a distance.
Frequently Asked Questions: Never-Ending Christmas
“Escape from the Never-Ending Christmas” is held at Pacifico Yokohama Exhibition Halls A–D in Yokohama on Saturday 26 and Sunday 27 December 2026. Three sessions run each day, with start times listed in the dates table above.
Yes, through Jasumo. We buy your tickets in Japan on your behalf, so no Japanese card or phone number is needed from you.
The tickets are electronic and used on a smartphone. The event requires an internet-connected smartphone, and feature phones are not supporte, so please bring a fully charge device to Pacifico Yokohama.
Your order is made up of the ticket price, the cost of the platforms we use to purchase your ticket, and our service fee. Every event and order is different, so for full details and a price for your specific order, please contact us.
Jasumo keeps looking for tickets after a session has sold out, through our wider network in Japan. Availability for the Yokohama sessions is confirm before you pay anything.
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