Billie Eilish, the Grammy-winning singer-songwriter from Los Angeles, returns to Japan for the first time in three years with her HIT ME HARD AND SOFT: THE TOUR on August 16–17, 2025, at Saitama Super Arena in Saitama, Japan. Following the release of her third studio album, Hit Me Hard and Soft (2024), these shows mark her only headline performances in Japan, featuring a 360° stage setup for an immersive experience. Known for hits like “Bad Guy,” “Lunch,” and “Birds of a Feather,” Eilish’s tour emphasizes sustainability through her partnership with REVERB, focusing on reducing emissions, eliminating single-use plastics, and promoting plant-based food options. The 37,000-capacity Saitama Super Arena, a premier venue 30 minutes from Tokyo, hosts these high-production concerts, offering fans a chance to explore nearby attractions like Omiya’s Railway Museum or Hikawa Shrine while enjoying a global pop phenomenon.
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Experience Billie Eilish’s first Japan shows in three years, featuring tracks from Hit Me Hard and Soft and classics like “Happier Than Ever.”
Enjoy a unique 360° stage setup with a full live band and stunning visuals at Saitama Super Arena.
Support sustainability initiatives with REVERB, including plant-based food options and climate-focused efforts.
Explore Saitama’s cultural sites, like Hikawa Shrine, or nearby Tokyo attractions such as Akihabara or Shibuya Crossing.
Benefit from Jasumo’s bilingual ticketing support to navigate Japan’s ticket systems.
Attend a high-demand event with limited seats, part of Eilish’s global tour across four continents.
Combine with summer travel to experience Japan’s vibrant urban and cultural scenes.
Ticket & Booking Information
Location: Saitama Super Arena, 8 Shintoshin, Chuo-ku, Saitama City, Saitama Prefecture View on Google Maps
Access:
2-minute walk from Saitama-Shintoshin Station (JR Keihin-Tohoku, Utsunomiya, or Takasaki Line).
7-minute walk from Kita-Yono Station (JR Saikyo Line).
Approximately 30 minutes from Tokyo Station via JR lines.
Limited parking; public transport strongly recommended due to congestion.
Event Dates: August 16–17, 2025 (Saturday–Sunday)
Schedule:
August 16 (Sat): Doors 16:00, Start 18:00, Ends ~20:30–21:00 (estimated).
August 17 (Sun): Doors 15:00, Start 17:00, Ends ~19:30–20:00 (estimated).
Performer: Billie Eilish (no confirmed support acts).
Setlist: Expected to include “Lunch,” “Birds of a Feather,” “Bad Guy,” “Happier Than Ever,” and other hits from Hit Me Hard and Soft and earlier albums.
Sales Period: General sale until August 17, 2025, 18:00 JST (first-come, first-served). Presales (Amex, HIP Mobile, Live Nation Japan Premium Club, Ticket Pia) ended July 2025. Limited seats remain for August 16; August 17 nearly sold out.
Ticket Types & Pricing
Ticket Type
Price (JPY)
Notes
CHANGEMAKER Seats
¥74,800
Stand seats (front row, near stage), credit card only, supports nonprofits
GOLD Seats
¥48,800
Stand seats (near stage), credit card only
Arena Standing
¥36,800
Block designation, numbered tickets
SS Reserved Seat
¥19,800
Reserved seating, includes wheelchair area
S Reserved Seat
¥15,800
Reserved seating
A Reserved Seat
¥9,800
Sold out, limited stage view
Ticket Notes
Purchase Channels: H.I.P. (https://www.hipjpn.co.jp/), eplus (https://ib.eplus.jp/), Ticket Pia (https://t.pia.jp/), or Jasumo. Avoid resellers like StubHub or Viagogo due to invalidation risk; resale tickets may lead to entry denial.
Donations: Portion of all ticket prices donated to REVERB for sustainability initiatives (e.g., reducing emissions, plant-based food promotion with Support+Feed).
Age Policy: Children under 6 not permitted; tickets required for ages 6+.
Venue Rules:
Paper tickets for all categories (Amex, HIP Mobile, Live Nation, Ticket Pia).
No photography/recording; violators face ejection and data deletion.
No re-entry; no outside food/drinks (concessions available).
Attendees may appear in broadcast footage.
No alcohol, cans, bottles, or dangerous items; bag checks enforced.
Some seats (S, SS) may have limited stage views due to 360° setup.
Check https://www.hipjpn.co.jp/live/billieeilish2025/#ticket for full rules.
Refund Policy: Non-refundable except if canceled/postponed. No refunds for lost/damaged tickets or travel/accommodation costs.
ID Verification: Photo ID (e.g., passport) required for entry; purchaser must collect tickets.
Accessibility: Wheelchair area within SS Reserved Seats (¥19,800); contact H.I.P. (03-3475-9999, weekdays 10:00–18:00) post-purchase. Companions (1 max) require SS tickets.
Ticket Limits: Max 6 tickets per person per day. High demand reported on X; secondary market prices range from $25–$414, but unofficial purchases risk denial.
Jasumo offers a facilitation service for foreign tourists and non-Japanese residents in Japan, helping them access and apply for tickets to various events, including but not limited to sports, festivals, and cultural activities. We are not a reseller of tickets, nor do we sell tickets directly. Our role is to support international customers by guiding them through the official ticket booking process, ensuring they can secure their tickets through recognized platforms and authorized providers.
As a business based in Japan with a bilingual staff and a deep understanding of the challenges faced by non-Japanese visitors, we address common bottlenecks such as:
Language Barriers: Navigating Japan’s primarily Japanese-language ticketing systems can be challenging for foreign tourists. Jasumo provides bilingual support to bridge this gap and ensure a smooth booking experience.
Access to Japanese-Only Platforms: Many events in Japan require local knowledge to navigate and access, and often these platforms do not offer international payment options or are difficult to use for non-Japanese speakers. We facilitate the booking process by providing guidance and helping with international payment methods where applicable.
Limited Availability & Complex Registration: Events in Japan often have limited capacity, and understanding the timing and process for securing tickets can be confusing for international visitors. Jasumo helps you manage deadlines and requirements, giving you the best chance of securing your entry.
Due to extremely high demand (37,000 capacity, limited seats for August 16, nearly sold out for August 17), entries may close early. While we facilitate the registration process, availability cannot be guaranteed. Refunds will only be issued if entries cannot be secured through official channels. We strongly recommend registering early to maximize your chances of attending.
Reviews
“Billie Eilish’s 360° stage at Saitama Super Arena will be a game-changer — can’t wait for ‘Lunch’ live!”
“Jasumo’s support was key for snagging SS seats — Billie’s Japan return is a must-see!”
“The eco-friendly vibe with REVERB and her new tracks make this a perfect Tokyo summer event!”
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